RATES
1. All Rates are quoted in Ringgit Malaysia.
2. All information and rates offered in agreement is strictly CONFIDENTIAL and not be disclosed to a third party for whatever reason or purpose.
3. Room rates are based on per room basis.
4. Package rates are based on per person basis.
5. Child rate applies when sharing room with 2 Adults.
6. Rates are subject to change without prior notice.
7. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the room rate or any other reservation information is strictly prohibited.

EXCHANGE RATE
1. For non-Malaysian, rates quoted and confirmed in non-local currencies will be converted to local currency by the Property at your time of payment, based on the exchange rate used by the Property and subject to exchange rate fluctuations.
2. Credit card charges are subject to additional currency conversions and fees by banks or credit card companies at the time of processing of monthly statements, which are not within the Property control and may impact the amount charged to your credit card.
3. A refund of deposit or prepayment, if any, will be subject to the exchange rate at the time of any such refund and may differ from the exchange rate at the time such deposit or prepayment was made.

CHECK IN/ CHECK OUT TIME
1. Check in time: 1400 hours
2. Check out time: 1100 hours
3. Late check out from 1200 hours to 1600 hours on the day of departure, 50% of room rates charge applies.

CANCELLATION POLICY
1. Confirmed bookings are STRICTLY non-cancelable, non- refundable, non-changeable and non-transferable.

SPECIAL REQUEST
1. While we will strive to honor your special request, we cannot guarantee that your request will be honored.

FORCE MAJEURE
1. We are not liable for any change or cancellation of any reservation that is caused, in whole or in part, by events, occurrences, or causes beyond the control of the Property. Such events, occurrences, or causes include, without limitation, acts of God, terrorist activities, weather, strikes, lockouts, riots, acts of war, fire and explosions.

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TERMS & CONDITIONS
RATES
1. All Rates are quoted in Ringgit Malaysia.
2. All information and rates offered in agreement is strictly CONFIDENTIAL and not be disclosed to a third party for whatever reason or purpose.
3. Room rates are based on per room basis.
4. Package rates are based on per person basis.
5. Child rate applies when sharing room with 2 Adults.
6. Rates are subject to change without prior notice.
7. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the room rate or any other reservation information is strictly prohibited.

EXCHANGE RATE
1. For non-Malaysian, rates quoted and confirmed in non-local currencies will be converted to local currency by the Property at your time of payment, based on the exchange rate used by the Property and subject to exchange rate fluctuations.
2. Credit card charges are subject to additional currency conversions and fees by banks or credit card companies at the time of processing of monthly statements, which are not within the Property control and may impact the amount charged to your credit card.
3. A refund of deposit or prepayment, if any, will be subject to the exchange rate at the time of any such refund and may differ from the exchange rate at the time such deposit or prepayment was made.

CHECK IN/ CHECK OUT TIME
1. Check in time: 1400 hours
2. Check out time: 1100 hours
3. Late check out from 1200 hours to 1600 hours on the day of departure, 50% of room rates charge applies.

CANCELLATION POLICY
1. Confirmed bookings are STRICTLY non-cancelable, non- refundable, non-changeable and non-transferable.

SPECIAL REQUEST
1. While we will strive to honor your special request, we cannot guarantee that your request will be honored.

FORCE MAJEURE
1. We are not liable for any change or cancellation of any reservation that is caused, in whole or in part, by events, occurrences, or causes beyond the control of the Property. Such events, occurrences, or causes include, without limitation, acts of God, terrorist activities, weather, strikes, lockouts, riots, acts of war, fire and explosions.

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